Client Testimonials


  • “The Collective Dynamics business is run by a team of passionate, dedicated and efficient individuals that go the extra mile in this partnership. A key strength to the business is the comprehensive level of reporting and analytics. Collective Dynamics has the ability to make niche/ often challenging initiatives successful. They have on a number of occasions been in contact centre champion challenges and have succeeded by significantly higher results. Well done Collective Dynamics!”

    - Aruna Singh, Head: Direct to Consumer, Consumer Lines, AIG South Africa Limited
  • “Any job very well done that has been carried out by a ‘company’ who is fully dedicated is always a source of inspiration”
    (Carlos Ghosn)

    Nedbank and Collective Dynamics relationship has been a long and withstanding endeavour. It is always hard to find a company whom really pays great attention to client service, client relationship, and ‘listens’ to each detail of a client request – holding ‘client-centricity’ close to their values. A great team, great relationship and will always recommend others to build this fantastic endeavour themselves.

    - Desan Pillay, Head: Direct Insurance, Nedbank
  • “The unique and professional services that Collective Dynamics provide have made them the perfect partners for ACE Insurance in South Africa. The staff at Collective Dynamics are always open to new ideas, are innovative, supportive and experts in their relevant fields, allowing ACE Insurance, as an insurer, to concentrate on what we know best – Risk! I would recommend any business that is looking for an administrative partner to have a chat to the team at Collective Dynamics , who are able to tailor make process and functions that suit your specific needs, as well as offer a full range of services to help your business from cradle to grave using highly skilled and trained staff. We look forward to our continued relationship with not only partners, but a liked minded company who have our overall strategy and results at heart”

    - ACE Insurance Limited
  • “Having had the pleasure of working on numerous projects with Collective Dynamics across a multitude of industries it is never without a great sense of enthusiasm that the team go about creating valuable client centric models with a focus on sustainability.”

    - Ronald Gall, Director, Global Choices
  • “The automotive voice messaging is effective and the ability to deploy it and the speed of deployment is awesome. We have given them very short notice and they have been able to deliver on time.”

    - Anonymous Customer Satisfaction Survey, Peppercorn Research
  • “They are a reputable administrator in the market. Trusted brand especially when we are canvassing new clients, being associated with and having engaged with Collective Dynamics gives us a gives us a level of comfort”

    - Anonymous Customer Satisfaction Survey, Peppercorn Research
  • “There has been a push within the business to bring this function internally, but I like this outsourced structure. They know that if they don’t get the premiums in there they don’t get paid. They earn according to what they deliver and I like that”

    - Anonymous Customer Satisfaction Survey, Peppercorn Research